Stop & Start Auto
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January 10, 20247 min read
Battery Service

What to Do When Your Car Won't Start

A step-by-step troubleshooting guide to help you diagnose and resolve common car starting problems.

Step-by-Step Troubleshooting Guide

When your car won't start, it can be frustrating and stressful. Follow this systematic approach to identify the problem and get back on the road quickly.

Safety First

Before attempting any troubleshooting, ensure you're in a safe location. If you're on a busy road, try to move to the side or call for help immediately.

1. Check for Basic Issues

Start with the basics:

  • Ensure the car is in Park (automatic) or Neutral (manual)
  • Check if the steering wheel is locked and try turning it while starting
  • Verify the key is fully inserted and try turning it firmly
  • For push-button start, ensure the key fob battery isn't dead

2. Listen to the Engine

The sounds your car makes when you try to start it can provide important clues about the problem:

No Sound at All

Usually indicates a dead battery or electrical issue

  • • Check battery connections
  • • Try jump starting
  • • Look for corrosion on terminals

Clicking Sound

Often means a weak battery or starter problem

  • • Battery needs charging
  • • Starter solenoid issue
  • • Poor battery connections

Engine Cranks Slowly

Weak battery or cold weather affecting performance

  • • Battery is dying
  • • Cold weather impact
  • • Alternator not charging

Engine Cranks Normally

Battery and starter are working, other issue

  • • Fuel system problem
  • • Ignition issue
  • • Engine mechanical problem

3. Check Fuel and Engine Issues

If the engine cranks but won't start:

  • Check if you're out of gas (even if the gauge shows fuel)
  • Try pressing the gas pedal slightly while starting
  • Check for any warning lights on the dashboard
  • Listen for the fuel pump when you turn the key (brief whirring sound)

4. When to Call for Professional Help

Call a mobile mechanic if:

  • • Basic troubleshooting doesn't work
  • • You smell gas or burning
  • • There are warning lights on the dashboard
  • • You're in an unsafe location
  • • You're not comfortable with DIY troubleshooting

How Mobile Mechanics Can Help

When your car won't start, mobile mechanics offer several advantages over traditional repair shops:

On-Site Diagnosis

We come to your location with professional diagnostic equipment to quickly identify the problem.

Emergency Services

Available 24/7 for urgent situations. We understand that car troubles don't wait for business hours.

Battery Services

Jump start service, battery testing, and on-site battery replacement when needed.

No Towing Required

Many issues can be resolved on-site, saving you the cost and hassle of towing your vehicle.

Prevention Tips

  • Regular battery maintenance and testing
  • Keep your gas tank at least a quarter full
  • Regular maintenance of starting and charging systems
  • Replace key fob batteries before they die

Stranded? We're Here to Help!

Don't wait when your car won't start. Our mobile mechanics can diagnose and fix many problems on-site, getting you back on the road quickly.

Emergency Call: 757-563-1414

Need Emergency Car Help?

Our mobile mechanics are ready to help with jump starts, battery replacement, and more.